Frequently Asked Questions (FAQ)

Q: What areas do you serve?

A: Anteater Pest Control services Detroit, Wayne County, Metro Detroit, Oakland County, Macomb County, Lansing, Ingham County and Oscoda County. If you're unsure whether we cover your location, just give us a call or submit a service request form — we’ll let you know quickly.

Q: Do you guarantee your work?

A: Absolutely. At Anteater Pest Control, we stand behind our services. If pests return within a defined warranty period after treatment, we will come back and re-treat at no extra cost — provided the agreed-upon schedule is maintained.

Q: What is the duration of your guarantee?

A: The guarantee period depends on the type of pest and service plan. For example:

Quarterly (or regular) service plans: full coverage for recurring treatments

One-time or as-needed services: a shorter warranty window

Q: What conditions do I need to meet to maintain the guarantee?

A: To keep the guarantee valid, you’ll need to:

1. Keep your scheduled appointments (missed or skipped visits may void the warranty)

2. Follow any preparation instructions we provide (e.g., clearing clutter, removing food items)

3. Report any pest activity during the guarantee window so we can respond with a re-service if needed

Q: Do you offer both residential and commercial pest control?

A: Yes! We provide pest control services for homes, apartments, and businesses. Whether you're dealing with ants in your kitchen or rodents in your warehouse, we’ve got you covered.

Q: What kinds of pest control treatments do you offer?

A: We use a range of methods tailored to your pest problem, including:

• Interior and exterior perimeter sprays

• Crack-and-crevice treatments

• Baiting systems for insects and rodents

• Physical exclusion / sealing (closing entry points)

• Integrated Pest Management (IPM) — a strategic, environmentally sensitive approach

Q: How often should my home be treated?

A: The frequency depends on the pest, infestation level, and your preferences. Common options include:

• Quarterly treatments for ongoing prevention

• Monthly or seasonal treatments for high-risk pests (e.g., ants, spiders)

• One-time treatment for isolated issues

Q: How quickly will I see results?

A: It varies:

For insects (like ants or roaches), you may see a drop in activity within a few days.

For rodents, some baiting systems may take a week or more.

Complex infestations or structural pests may require follow-up visits or more time.

Q: What kinds of products do you use? Are they safe?

A: We use professional-grade, EPA-registered pest control products. Depending on the treatment, these may include:

• Residual insecticides

• Baits (for insects or rodents)

• Dusts (for cracks, voids)

• Botanically-derived / lower-toxicity options (upon request)

Our technicians are trained to apply materials precisely and safely, minimizing risk to people, pets, and the environment. 

Q: Can I request “green” or pet-safe treatments?

A: Yes. We understand many customers prefer less toxic or eco-friendly options. Upon request, we can discuss alternative products with lower environmental impact and tailor a treatment plan that balances effectiveness and safety.

Q: Will the treatment leave a smell?

A: Most of our products have minimal odor once applied, but some treatments may carry a light scent immediately after application. We’ll let you know what to expect before treatment so you can plan accordingly.

Q: What types of pests do you treat?

A: We handle a wide variety, including but not limited to:

• Ants, roaches, spiders

• Rodents (mice, rats)

• Wasps, hornets

• Fleas and ticks

• Stinging insects

• Occasional invaders (boxelder bugs, cluster flies, etc.)

Q: Do I need to be home for the treatment?

A: It depends on the service. For interior treatments, someone should be home (or provide access) so we can safely apply materials. For exterior-only treatments, you may not need to be present, but we’ll coordinate with you.

Q: What should I do to prepare for a treatment?

A: We’ll send you a prep checklist when you schedule. Typical suggestions include:

• Remove or cover food items

• Clear clutter and vacuum (for better access)

• Keep pets and children away from treatment areas until it’s safe

• Secure or remove aquariums, if necessary (depending on product)

Q: How do you determine the right treatment plan?

A: Our technicians will begin with a thorough inspection. We'll assess:

• Type of pest

• Extent of the infestation

• Entry points / conducive conditions

• Your property layout

From there, we’ll recommend a customized plan — whether that’s a one-time fix, ongoing service, or a hybrid approach.

Q: Are your technicians licensed and insured?

A: Yes. All of our technicians are trained, certified, and insured to apply pest control treatments safely and effectively. We follow state regulations and industry best practices. (Selecting a licensed service provider is critical — misapplication of pesticides can be dangerous.) 

Q: How do you minimize risk to people and pets?

A: We follow a targeted application strategy (e.g., using crack-and-crevice treatments) to limit exposure. We also provide pre- and post-treatment instructions (ventilation, re-entry times, etc.) so you can take appropriate precautions.

Q: How much will pest control cost?

A: Pricing depends on several factors:

• Size of your home or property

• Type of pest

• Severity of infestation

• Frequency of service

We offer a free inspection and estimate, so you can understand the cost before committing.

Q: Do I have to sign a contract?

A: We offer flexible options. Many clients choose ongoing service plans (quarterly or seasonal), but one-time treatments are also available. We’ll explain any service agreement terms upfront, including cancellation policies.

Q: Will I need follow-up services?

A: Possibly. For ongoing pest control, follow-up visits are part of most plans. If pests return between scheduled treatments, we’ll re-treat according to our guarantee.

Q: What should I do if I see pests after treatment?

A: Contact us right away. If it falls within the guarantee period and the conditions are met, we’ll come back to re-treat at no extra charge.

Q: Can I prevent future pest problems?

A: Yes! Here are a few tips:

• Seal cracks, gaps, and entry points

• Keep food stored in tightly sealed containers

• Reduce clutter, especially in basements or attics

• Maintain proper sanitation / waste management

• Schedule regular inspections or treatments with us

Q: What makes Anteater Pest Control different?

A: We’re committed to reliable service, effective treatments, and customer satisfaction. Our local presence in mid-Michigan means we understand the specific pest challenges in our region. Plus:

• We use a science-based, integrated approach

• We offer flexible plans

• We back our work with a strong guarantee

• We care about your family, pets, and property

Q: How do I get started?

A: Get in contact or fill out our online service request form. We’ll schedule a free inspection, talk through your options, and recommend a plan that fits your needs.